What is The Alpha Difference ?
You will find on this page the particular distinctives of Alpha Air Heating and Cooling.
We have set out to provide a quality service to you and your family.
We have highlighted 12. Alpha distinctives that we believe provide you with
THE ALPHA DIFFERENCE !
7. America's Highest rated HVAC equipment!
Alpha Air is your hometown dealer of Trane and Carrier products which are among Americas most trusted and most well known brands. Great warranty in our traditional systems that come standard with a 10 year parts warranty, and an optional 10 year labor warranty.
8. Licensed, Insured, Bonded
We are a fully licensed WV Contractor with license # WV047755 as a WV HVAC, and Electrical Contracting company. We are also fully insured, and bonded. So you may have a sigh of relief in knowing that you are in good hands with..
9. Residential Design Certification
Alpha Air is one of a select few Companies with a member of it's staff certified in Residential HVAC Design; offering the service of certified load calculations, duct calculations and sizing. This is but one of many certifications held by our Owner who is available for scheduling to provide consultation in proper equipment sizing, and Indoor Air Quality solutions.
10. Alpha Air is a Trane Comfort Specialist Dealer.
What is a
Trane Comfort Specialist™?
This badge lets you know you’re working with an independent Trane dealer of the highest standing a dealer who is committed to the best in every aspect of his business, from installation and service, to customer satisfaction and employee training. Many also have NATE (North American Technician Excellence) certified technicians.
Not every dealer qualifies as a Trane Comfort Specialist dealer. Each year, independent dealers qualify for Trane Comfort Specialist status by meeting Trane’s stringent standards and demonstrating a commitment to customer satisfaction and continuing education.
By looking for the mark of a Trane Comfort Specialist dealer, you know you’ll be working with a proven dealer the best of the best.
11. Generac Select - Sales & Service Dealer.
We have factory trained technicians / diagnosticians on staff ready to serve you with professional installation and endeavor to serve you throughout the life of your whole house generator.
Another great attribute is that we are a licensed WV Electrical Contractor and have on staff State certified Electricians from Journeyman to Master.
1. Two Great Services one simple call !
2. Clean, Safety First Employees !
Alpha Air provides Technicians who are Drug and Alcohol free. We have random tests to ensure that we keep a clean and safety first staff. Each and every member of our staff is charged with the responsibility to call a work stoppage if they see any unsafe work condition.
3. We Care For Your Home!
Alpha Air's Technicians are highly trained having went through formal traing at an HVAC Academy and are further involved in continuing education. They are trained to take care of your property, and to treat it as if they were working on their own home. Our Technicians will even stop at your door and put on protective booties to ensure your home remains clean.
4. Trained and Certified HVAC Technicians, and Electricians.
Our Technicians are highly trained and experienced. Not just any one can qualify as an Alpha Air Technician, Our Techs are required to have had years of formal training and multiple certifications. They are chosen also for their respectful attitudes. Only then are they trusted to enter your home in an Alpha Air uniform. Further, our technical staff holds WV HVAC certifications, Electrical licenses' and EPA Universal Technician Certifications.
5. Fully Equipped Service Vans and trucks!
Our service vehicles are stocked with the most used parts and fully equipped with modern instruments, tools, and specialty items. This is an expensive endeavor but an endeavor that Alpha Air takes on as a priority in our company. Your complicated HVAC system requires complicated equipment, and we know a fully trained staff with fully equipped service vehicles are the only way you can receive the professional service you deserve.
6. You have our word. A 100% guarantee !
Any change of a part or component on your HVAC system is warranted by Alpha Air not to fail during the current Air Conditioning or Heating season.
7. Up Front Pricing !
We have NO trip fee, NO residential hourly rates, NO fuel surcharge fee's, NO service charge fee, NO hidden fees.
Alpha Air's Technicians will diagnose your system for a modest diagnostic fee which includes trips, fuel, hours. After a proper diagnoses of your equipment the Technician will explain the type of repair needed and the price associated with it. You will know the costs UP FRONT with no hidden fees. You will then have the opportunity to accept or decline the repair.
Up Front Diagnostic Fee
Up Front Repair Cost
Yes its that simple !